My Review Of Webroot Secure Anywhere Antivirus

Antivirus:
Lee
Version:
2012
Price:
$39.95

Reviewed by:
Rating:
3 Stars
On December 17, 2011
Last modified:June 2, 2012

Summary:

SecureAnywhere is a good enough antivirus program but it didn't particularly inspire me. It gets the job done though and scans are very quick indeed.

Today’s 2012 antivirus review features the latest offering from Webroot; Webroot Secure Anywhere.

There is a growing trend with antivirus programs these days and that is to combine traditional databases full of virus definitions with cloud technology which provides a quicker response to new threats. Webroot Secure Anywhere Antivirus bucks the trend somewhat by dispensing with the database model completely.

This of course offers some advantages, namely that most of the ‘work’ performed by the program is not reliant on your PC. Therefore, hourly/daily updates are not required as all the pertinent information is stored and frequently updated on Webroot’s own servers.

Webroot Secure Anywhere installation

System Requirements

The minimum system requirements are as follows:

  • Windows XP (32 bit and 64 bit) SP2 or later / Vista (32 bit and 64 bit) SP1 or SP2 respectively / 7 (32 bit and 64 bit) SP1
  • 128 MB of RAM
  • 10 MB of hard drive space
  • Pentium / Celeron / K7 / Athlon / Duron or compatible processor

As you can see, this antivirus program should run on many older computers as well as more modern ones too.

Webroot Secure Anywhere interface

Key Benefits:
  • Quick scans
  • Offers a sandbox mode
  • Happily works in conjunction with other security products

Installation and first impression

the first thing I noted about Webroot Secure Anywhere Antivirus is that it is very quick. Very quick indeed. The program installed in seconds and then launched into a full scan. This again was very fast, taking less than 2 minutes!

When installation and the first scan have completed you will be presented with the screen shown above. You’ll note that the interface is very clean and uncluttered, making this an easy program for beginners to get to grips with.

Webroot Secure Anywhere

Features

As a standalone antivirus product Webroot Secure Anywhere Antivirus was never going to be as feature packed as an internet security suite and that is quite evident when you start looking around the Settings area. Beyond the sandbox, which allows you to run suspicious programs in a protected environment, there is nothing much here that you won’t find in any other antivirus program on the market today.

You can see pretty much what is on offer in the screenshot below:

Webroot Secure Anywhere settings

Effectiveness

This is a good antivirus program that does a fine job of detecting and blocking viruses as well as spyware, worms, etc. It’s key selling point, to my mind, is it’s ability to run on older machines and without using much in the way of memory or CPU.

Webroot Secure Anywhere scanning

Conclusion


Webroot Logo
I can think of nothing negative to say about this program but, equally, it just didn’t get me overly excited either. Thats not to say I wouldn’t recommend it though – its good at what it does, runs very well and is terrifically fast at scanning – it just, as you may have guessed by now, didn’t inspire me for some reason.

But if you want an easy to use program and quick scans then you may want to check it out for yourself…

Do you want to see what the other vendors are offering this year? If so, read my other 2012 Antivirus reviews.

SecureAnywhere is a good enough antivirus program but it didn't particularly inspire me. It gets the job done though and scans are very quick indeed.
About Lee Munson

Lee's non-technical background allows him to write about internet security in a clear way that is understandable to both IT professionals and people just like you who need simple answers to your security questions.

Comments

  1. Had to reload windows do to an old computer running vista , webroot only allows three installs it lockup and would not reinstall and i still have about 6 months service left

    still have not heard from them how to fix this

    • Lee Munson says:

      How long ago did you contact them Mark?

    • Hi Mark,

      I can help you out here. Please email me your contact information and keycode and I will get another download setup for you. “gdavis@webroot.com”

      Thank you,
      Greg

      Greg Davis
      Webroot Support Team

  2. how do i update virus defenations of webroot secureanywhere complete 2012???plz quickly answer

    • Hi Gourab,

      Webroot SecureAnywhere automatically downloads and installs updates by default. If by chance you changed any of the settings in the Basic Configuration panel, you can manually check for software updates by following these steps.

      1. Open the Main interface.
      2. Click My Account.
      3. In the Account panel, click Check for software updates
      4. If a newer version exists, Webroot downloads the updates to your system.

      Thanks,
      Greg

      Greg Davis
      Webroot Support

  3. Greg,
    Thank you for your reply.
    We WERE using Webroot SecureAnywhere (which I liked how scans were quick and little resources were used)
    However it failed to catch this where Malware Bytes combined with MS Security Essentials did block it on another computer (the other three never showed any trace of attack).
    The 3 day response frankly was not acceptable at all, we get chewed out by my clients for taking a couple hours to respond to inquiry, so expecting at least 24 hours I do not think is too much

    • Hi Carl,
      I apologize that it took so long to reach our Support staff and I agree with you that 3 days is too long of a period. How exactly did you contact Support? Was it via email, phone or via the Help & Support link within SecureAnywhere? The easiest way to instantly submit a ticket to Support is to use the Help & Support link within the SecureAnywhere main window. This takes you to our Support website where you then choose “Submit a Support Ticket.” By using this method, log files from your computer are instantly uploaded to the cloud and if any threats are found that are currently not in the database, they are then added to the database and all uses of SecureAnywhere are almost instantly protected.

      If you can please email me your Name and registered email address, along with your Ticket #, I would be happy to look into the case. My email address is gdavis@webroot.com

      Thank you,
      Greg

      Greg Davis
      Webroot Support

  4. You are a very welcome Lee. We value all of our customers and want them to get the most out of our award-winning SecureAnywhere products. We also strive to provide the best support experience possible and we will do whatever it takes to address and resolve any issues that our customers may experience.

    Greg

    Greg Davis
    Webroot Support Team

  5. Hi Carl,

    I apologize that you had a negative experience with our Technical Support department. Unlike other companies, our Technical Support Team is located in the US and we do our best to assist our customers as quickly as possible.

    In regards to Webroot not catching or removing the Win 7 2012 Virus, this particular infection has many names and variants so it could have been a new variant that was not yet re mediated.

    It also sounds like you are using a legacy Webroot product and not our new Webroot SecureAnywhere products which have been completely redesigned, use very little system resources and only take up about 10 MB of disk space. SecureAnywhere is a free upgrade to any Webroot customer with a valid subscription and we urge all of our customers to upgrade. Unlike previous Webroot security products or those of our competitors, SecureAnywhere uses our ever-growing cloud database to check against, along with behavioral technologies that reside on your system. Once a threat or a variant of threat is discovered, all users of SecureAnywhere are almost instantly protected against that threat.

    To upgrade to Webroot SecureAnywhere please visit the link below. Choose “Save File” and save it to your Desktop. Double-click on the file to begin the installation which should only take 1-2 minutes.

    http://anywhere.webrootcloudav.com/zerol/wsainstall.exe

    When the installation is complete a scan will immediately begin. It is very important that you let the initial scan complete. If any threats are detected SecureAnywhere will alert you.

    I hope this information helps.

    Thanks,
    Greg

    Greg Davis
    Webroot Support Team

    • Thanks for taking the time to respond to a customer issue Greg – some (unnamed) security companies don’t seem to be quite so good at addressing customer concerns these days so its good to see that you at Webroot take notice.

  6. Hi Lee,

    Just wanted to say thank you for the great review you published for Webroot SecureAnywhere. We sincerely appreciate it when people take the time to write reviews for our products.

    Cheers,

    Greg Davis
    Webroot Support

  7. I think Webroot is a terrible anti-virus program.

    We have 5 computers at our business and the one running WebRoot continually got the Win 7 2012 Virus.
    Worse was the condescending platitudes that their tech support provided (which took 3 days to reply). Their tech people acted like this virus was new and unknown, but a quick internet search shows otherwise.

    I have since gotten rid of this terrible program and told Best Buy what I thought of their so called Geek Squad for pushing it off on us when we bought this computer

    • Hi Carl, sorry to hear you’ve had such a poor experience with Webroot. I’ve heard a few tales of poor customer service from different security companies lately and that surprises me in this economy – you’d have thought they would have been bending over backwards to keep customers.

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